Shipping policy
I Just Placed An Order; When Will It Ship?
Please allow 3–7 business days for order processing before shipment.
How Long Is The Shipping Time?
Our orders will be shipped depending on the fulfillment center that the product ships from.
- Average transit times to the United States: 5 – 20 Business days
- Average transit times to International: 17 – 45 Business days
Some circumstances are out of control (natural disasters, holidays, weather, etc.) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the shipping company's responsibility.
Will I Receive A Tracking Number?
We provide tracking for every order. Tracking will be available once your product is shipped. Each product may be shipped from different fulfillment centers across the globe as our product research team works to source quality yet affordable products.
When you receive your tracking number, if you need help tracking your order, you can go to our order tracking page.
Can I Cancel My Order?
You may cancel your order without penalty within 24 hours of placing it. If the item has already shipped, please contact us at info@bearmaxusa.com.
